Effective Date: January 12, 2016
I. Introduction and Eligibility
Binding Agreement. These Terms constitute a binding agreement between you and higi SH llc and its affiliates and subsidiaries (“higi”, “we”, “us”). “You” and “users” shall mean all visitors to the higi Service. You accept these Terms each time you access the higi Service. If you do not accept these Terms, you must not use the higi Service. If you are under 18 years of age, you represent and agree you possess the legal consent of your parent or guardian to access and use the higi Service.
Revisions to Terms. We may revise these Terms at any time by posting an updated version. You should visit this page periodically to review the most current Terms, because you are bound by them. Your continued use of the higi Service after a change to these Terms constitutes your binding acceptance of these Terms.
The terms “post” and “posting” as used in these Terms shall mean the act of submitting, uploading, publishing, displaying, or similar action on the higi Service.
II. The higi Service
The “higi Service” means any websites, mobile applications, and other services under the control of higi SH llc, whether partial or otherwise, in connection with providing an online or digital platform for higi’s services, including www.higi.com and higi kiosks. The higi Service provides a platform that gives you the ability to store and track your own personal information, including certain health-related information.
“Body Measurements” means statistics, such as weight, Body Mass Index (BMI), blood pressure and pulse measurements, and other similar information, that we collect about you when you use the higi Service. We do not consider Body Measurements to be Personal Information unless the data is combined with Personal Information.
Medical Advice. higi does not give medical advice. The higi Service may provide helpful information about you, such as a higi Score. The information and materials available through the higi Service are for informational and educational purposes only and are not intended to constitute professional advice, diagnosis or treatment, or to substitute for your professional judgment. The Body Measurements and other information in your account may not always be accurate, complete, or up-to-date and should be used for informational purpose only. You assume full risk and responsibility for the use of information you obtain from or through the higi Service. In addition, we do not recommend or endorse any provider of health care or health-related products, items, or services.
Permission to Use the Site. We grant you permission to use the higi Service subject to the restrictions in these Terms. Your use of the higi Service is at your own risk, including the risk that you might be exposed to User Content (as defined below) that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.
III. Children Are Not Eligible to Use the higi Service
Children. No part of the higi Service is directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE SITE AT ANY TIME OR IN ANY MANNER.
IV. Your Account
You represent and warrant that the information you provide to higi upon the licensing of the higi Service and at all other times will be true, accurate, current, and complete.
Your Log-In Credentials. To use the higi Service, you will have log-in information, including a username and password. Your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. As you will be responsible for all activity that occurs under your access credentials, you agree to use reasonable efforts to prevent unauthorized access to or use of the higi Service and to preserve the confidentiality of your username and password, and any device that you use to access the higi Service.
You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify higi by e-mail to firstname.lastname@example.org. You will be solely responsible for the losses incurred by higi and others due to any unauthorized use of your account.
You agree to receive email from us at the email address you provided to us for customer service-related purposes.
Text Messages from the Services. By providing higi your mobile telephone number and requesting that we communicate information to you by text message, you consent to receive commercial text messages at that number as requested. We may charge for text messaging services, and standard messaging, data, and other fees may be charged by your wireless service carrier. You are responsible for these charges. You may turn off or unsubscribe from these messages by texting STOP in reply to text messages from the Services. You may also be able to change your text message preferences using the Services.
We may send and receive text messages through cellular telephone operators or other networks, and the level of reliability may vary. higi is not responsible for the timeliness or final delivery of the message, as this is out of our control and is the responsibility of the cellular telephone operator or other networks.
Electronic Notices. By using the higi Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the higi Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the higi Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please write to us at email@example.com.
VI. Rewards Program
When you create a higi account, you will be enrolled in our rewards and loyalty program (“Rewards Program”) which promotes healthy activities and behaviors both offline and online through distribution of higi Points. The Rewards Program is offered in conjunction with our Rewards Partners who provide and/or honor higi Rewards. The specific laws, rules, and regulations governing certain promotions or contests through the Rewards Programs may vary, and your participation constitutes your agreement to abide by those laws, rules, and regulations.
“higi Points” represent a point value awarded for qualifying exercise and other behavior offered by higi as a Reward earning opportunity. Your higi account will maintain a record of your accrued balance of higi Points as well as any account credits and debits. higi Points are, at all times, the property of higi. higi Points are not transferable and cannot be combined with higi Points from another user’s account unless specifically made available to you under certain conditions that are set by higi. higi Points are not redeemable for cash or any other form of currency or credit and have no fixed or ascertainable cash value.
“Rewards” are issued by our Rewards Partners and may be tendered to you in the form of electronic promotion codes, offline reward mailers, goods, services, or a combination of these means or in gift certificate format by the Rewards Partner or by higi. You may receive Rewards by redeeming higi Points as per the terms and conditions described at the higi Rewards Program for each Rewards Partner and/or subject to specific conditions that are set in the sole discretion of higi and that may be adjusted by higi at any time. Rewards offered are subject to change from time to time at the discretion of the Reward Partner and/or higi, and specific Rewards are not guaranteed to be available at all times.
“Rewards Partners” are entities and individuals, which may include brands, manufacturers, retailers, and other third parties, that provide and/or honor higi Rewards. The list of participating Rewards Partners is subject to change at any time. Rewards Partners are not agents, employees, contractors, partners, or subcontractors of higi. Participation by any Reward Partner should not be taken as an endorsement, either express or implied, of the Rewards Partner or its products or services by higi or any of the companies that provide exercise tracking technologies.
Eligibility. To participate in the higi Rewards Program or to accrue additional higi Points, your higi account must be in good standing. A higi account will be in “good standing” if you (i) have registered and accepted these Terms, (ii) have not terminated your participation in the Rewards Program, (iii) have not been determined by higi to have engaged in any practices deliberately conducted in an attempt to accrue and/or redeem higi Points in any way inconsistent with the rules or intent of the higi Rewards Program, (iv) have either earned or redeemed higi Points in the previous twelve (12) months, and (v) are not in default under these Terms. If your account ceases to be in good standing, you have twelve (12) months from the date your account ceased to be in good standing to redeem higi Points, after which you will forfeit all remaining accrued higi Points.
Redeeming higi Points for Rewards. Provided that your account has been in good standing in the last 12 months, you may redeem higi Points for Rewards through the higi Service, subject to the following conditions:
- Rewards (and, if applicable, their use) are subject to (i) availability, (ii) terms and conditions specified by the Rewards Partners and/or as listed on the actual Rewards, including expiration dates, and (iii) may be subject to change at any time.
- higi shall determine the total number of higi Points that you must redeem to obtain a Reward and may change the amount of higi Points required to redeem a Reward at any time, with or without notice. Some offers may be a onetime offer per participant. Offers vary from time to time and availability may be highly limited.
- Rewards Partners or higi may, in their sole discretion, choose to offer Rewards to select groups or individual participants.
- There may be instances in which you are asked for certain information in order to redeem a Reward with a certain Rewards Partner; if you decline to answer a request for such information, you may forfeit your ability to receive that particular Reward.
- In the event a Rewards Partner refuses to honor a Reward for any reason, higi’s sole obligation will be to credit your account for the number of higi Points that were to be redeemed for the Reward.
- Except as expressly stated in these Terms, Rewards cannot be returned, exchanged, refunded, or replaced by cash, higi Points, or other Rewards.
- You must promptly notify higi of (i) any discrepancy in the Rewards; or (ii) non-receipt of Rewards shipment. Upon receipt of such notification, higi will investigate and may, if appropriate, (a) correct such discrepancies; or (ii) replace any non-received Reward, provided that, if requested by higi, you submit a properly completed Affidavit of Lost Shipment within thirty (30) days of the shipment date. If higi does not receive such notification or Affidavit within thirty (30) days, the shipment will be deemed to be satisfactory and accepted by you.
- You are responsible for any fees, taxes, and charges for any personal or corporate state, federal, or provincial tax liabilities, if any, related to your participation in the higi Rewards Program.
Accuracy of higi Points. higi will use reasonable efforts to accurately account for accrual and redemption of higi Points. higi reserves the right (i) to audit your account at any time for compliance with these Terms, without notice to you, and (ii) to change accrued higi Points totals without notification if such audit reveals errors, inaccuracies, miscalculations, or noncompliance. If you become aware of any discrepancy in your higi Points balances, accruals, redemptions, or calculations, you must promptly notify higi, but in no event more than thirty (30) days after your account balance changes as a result of a transaction. Otherwise, higi Points calculations will be deemed accurate, and you waive any claim for future adjustment or adjudication.
Modification and Interpretation of Rewards Program. Higi may modify, cancel, or terminate the Rewards Program’s rules, processes, regulations, Rewards Partners, Rewards, and special offers at any time, with or without notice. All interpretations of the Rewards Program rules and terms provided are made at the sole discretion of higi. higi may: (i) change the amount of higi Points in any account; (ii) change the number of higi Points required to redeem a Reward; (iii) impose caps and/or fees on higi Points earnings and/or on the redemption of higi Points; or (iv) change the list of Rewards available. Your continued participation in the higi Rewards Program after any posted modification of the Rewards Program in these Terms indicates your acceptance of the modification.
Name and Value of Rewards Program Currency. higi reserves the right in its sole discretion to change the name of its Rewards Program currency from higi Points or to add additional currencies to the Rewards Program at any time, without prior notice. higi also reserves the right to determine the value of any new currency as compared to higi Points and to automatically convert your current higi Points to any new currency.
VII. higi’s Content Ownership and Use
The contents of the higi Service include: designs, text, graphics, images, video, information, logos, button icons, software, audio files, computer code, and other higi content (collectively, “higi Content”). All higi Content and the compilation (meaning the collection, arrangement, and assembly) of all higi Content are the property of higi or its licensors and are protected under copyright, trademark, and other laws. Except as expressly authorized in writing by higi, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the higi Service or the higi Content, in whole or in part. You agree that you will not share your user credentials except as specifically authorized by higi in writing.
License to You. We authorize you, subject to these Terms, to access and use the higi Service and the higi Content solely for the personal use of the higi Service, at our discretion, and does not permit use of any data mining, robots, scraping, or similar data gathering or extraction methods. Any other use is expressly prohibited. This license is revocable at any time without notice and with or without cause. Unauthorized use of the higi Content may violate copyright, trademark, and applicable communications regulations and statutes and is strictly prohibited. You must preserve all copyright, trademarks, service marks, and other proprietary notices contained in the original higi Content on any copy you make of the higi Content.
higi Marks. higi, the higi logo, and other higi logos and product and service names are or may be trademarks of higi (the “higi Marks”). Without our prior written permission, and except as solely enabled by any link as provided by us, you agree not to display or use in any manner the higi Marks.
VIII. Intellectual Property Rights and Your License to Use
higi Claims No Ownership. The higi Service may provide you with the ability to create, post, or share content (“Your User Content”). higi claims no ownership or control over Your User Content. You or a third-party licensor, as appropriate, retain all copyright, patent, and trademark rights to any of the content you post on or through the higi Service. You are responsible for protecting those rights.
You Acquire No Ownership of Others’ Content. You understand and agree that you will not obtain, as a result of your use of the higi Service, any right, title, or interest in or to such content delivered via the higi Service or in any intellectual property rights (including, without limitation, any copyrights, patents, trademarks, trade secrets, or other rights) in the content.
You Must Have Rights to the Content You Post. You represent and warrant that: (i) you own the content posted by you on or through the higi Service or otherwise have the right to grant the license set forth in these Terms, (ii) the posting and use of Your User Content on or through the higi Service does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person, and (iii) the posting of Your User Content on the higi Service does not result in a breach of contract between you and a third party. You agree to pay for all royalties, fees, and any other monies owing any person by reason of content you post on or through the higi Service. You also acknowledge and agree that Your User Content is non-confidential and non-proprietary.
The higi Service contains content from users and other higi licensors. Except as provided within these Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the higi Service.
IX. Copyright Policy
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials posted on the higi Service infringe your copyright, you (or your agent) may send higi a “Notification of Claimed Infringement” requesting that the material be removed, or access to it blocked. The notice must include the following information:
- A physical or electronic signature of a person authorized to act on behalf of the owner of the works that have been allegedly infringed;
- Identification of the copyrighted work alleged to have been infringed (or if multiple copyrighted works located on the higi Service are covered by a single notification, a representative list of such works);
- Identification of the specific material alleged to be infringing or the subject of infringing activity, and information reasonably sufficient to allow higi to locate the material on the higi Service;
- Your name, address, telephone number, and email address (if available);
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send higi a counter-notice.
Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details. Notices and counter-notices with respect to the higi Service should be sent to higi SH llc, 150 N. Wacker Dr. Suite 1120, Chicago, IL 60606 (firstname.lastname@example.org). Consult your legal advisor and see 17 U.S.C. § 512 before filing a notice or counter-notice as there are penalties for false claims under the DMCA.
X. Suggestions and Submissions
We appreciate hearing from our users and welcome your comments regarding the higi Service. Please be advised, however, that if you send us creative ideas, suggestions, inventions, or materials (“creative ideas”), we shall:
- own, exclusively, all now known or later discovered rights to the creative ideas;
- not be subject to any obligation of confidentiality and shall not be liable for any use or disclosure of any creative ideas; and
- be entitled to unrestricted use of the creative ideas for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person.
XI. User Content Disclaimers, Limitations, and Prohibitions
We do not represent or guarantee the truthfulness, accuracy, or reliability of content, posted by users, including but not limited to comments, “likes,” status updates, user activity, photos, and user-to-user messages (“User Content”). You accept that any reliance on material posted by other users or third-party service providers will be at your own risk. By using the higi Service you accept the risk that you might be exposed to User Content that is offensive, indecent, inaccurate, objectionable or otherwise inappropriate.
You are solely responsible for Your User Content on the higi Service. higi does not endorse any, nor is it responsible for, User Content on the higi Service. You assume all risks associated with Your User Content, including anyone’s reliance on its quality, accuracy, or reliability. You may expose yourself to liability if, for example, Your User Content contains material that is false, intentionally misleading, or defamatory; violates third-party rights; or contains material that is unlawful or advocates the violation of any law or regulation.
You agree to use the higi Service only for its intended purpose. You must use the higi Service in compliance with all privacy, data protection, intellectual property, and other applicable laws. The following uses of the higi Service are prohibited. You may not:
- attempt to interfere with, harm, reverse engineer, steal from, or gain unauthorized access to the higi Service, user accounts, or the technology and equipment supporting the higi Service;
- frame or link to the higi Service without permission;
- use data mining, robots, or other data gathering devices on or through the higi Service;
- post incomplete, false, or misleading information, impersonate another person, or misrepresent your affiliation with a person or entity;
- disclose personal information about another person;
- harass, threaten, stalk, abuse, or post objectionable User Content;
- sell, transfer, or assign any of your rights to use the higi Service to a third party without our express written consent;
- post advertising or marketing links or content, except as specifically allowed by these Terms;
- use the higi Service in an illegal way or to commit an illegal act in relation to the higi Service or that otherwise results in fines, penalties, and other liability to higi or others; or
- access the higi Service from a jurisdiction where it is illegal or unauthorized.
XII. Consequences of Violating These Terms
We reserve the right to suspend or terminate your account and prevent access to the higi Service for any reason, at our discretion. We reserve the right to refuse to provide the higi Service to you in the future.
higi may review and remove any User Content at any time for any reason, including activity which, in its sole judgment: violates these Terms; violates applicable laws, rules, or regulations; is abusive, disruptive, offensive or illegal; or violates the rights of, or harms or threatens the safety of, users of the higi Service.
You are responsible for any claims, fees, fines, penalties, and other liability incurred by us or others caused by or arising out of your breach of these Terms and your use of the higi Service.
XIII. higi’s Liability
Changes to the higi Service. We may change, suspend, or discontinue any aspect of the higi Service at any time, including hours of operation or availability of the higi Service or any feature, without notice or liability.
User Disputes. We are not responsible for any disputes or disagreements between you and any third party you interact with using the higi Service. You assume all risk associated with dealing with third parties. You agree to resolve disputes directly with the other party. You release higi of all claims, demands, and damages in disputes among users of the higi Service. You also agree not to involve us in such disputes. Use caution and common sense when using the higi Service.
Content Accuracy. We make no representations about accuracy, reliability, completeness, or timeliness of any contents of the higi Service. Similarly, we make no representations about accuracy, reliability, completeness, or timeliness of any data from a third-party service provider or the quality or nature of third-party products or services obtained through the higi Service. Use the higi Service at your own risk.
Third-Party Websites. The higi Service may include links to third party websites and applications. You are responsible for evaluating whether you want to access or use them. We are not responsible for and do not endorse any features, content, advertising, products, or other materials on other websites or applications. You assume all risk and we disclaim all liability arising from your use of them.
Rewards Partners. higi does not assume responsibility or liability for any loss, damage, delay, failure of performance, or injury caused by the actions, products, or services of any Rewards Partner, and will not be liable or responsible for those performances, guarantees, warranties, and representations, if any, offered by the U.S. Postal Service, any third party service provider, or any Rewards Partner in connection with the higi Rewards Program or otherwise.
We make no promises and disclaim all liability of specific results from the use of the higi Service.
Released Parties Defined. “Released Parties” include higi and its affiliates, officers, employees, agents, partners, and licensors.
A. DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (A) YOUR USE OF THE SITE IS AT YOUR SOLE RISK, AND THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THE RELEASED PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO PRODUCTS OR SERVICES OFFERED BY BUSINESSES LISTED ON THE SITE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (B) THE RELEASED PARTIES MAKE NO WARRANTY THAT (i) THE SITE WILL MEET YOUR REQUIREMENTS, (ii) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY GOODS OR SERVICE AVAILABLE ON THE SITE WILL MEET YOUR EXPECTATIONSAND, AND (iv) ANY ERRORS IN THE SITE WILL BE CORRECTED; AND (C) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH MATERIAL.
B. LIMITATION OF LIABILITY AND INDEMNIFICATION
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE RELEASED PARTIES SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF HIGI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH, FROM, OR AS A RESULT OF THE SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY USER OR THIRD PARTY ON THE SITE; (v) YOUR RELIANCE ON CONTENT MADE AVAILABLE BY US; OR (vi) ANY OTHER MATTER RELATING TO THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN THIS PARAGRAPH MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES’ MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SITE OR YOUR USE OF HIGI CONTENT, REGARDLESS OF THE CAUSE OF ACTION (WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE), WILL NOT EXCEED $100.
You agree to defend, indemnify, and hold harmless the Released Parties from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) your use of or reliance on any third-party content, (ii) your use of or reliance on any higi Content, or (iii) your breach of these Terms. We shall provide notice to you promptly of any such claim, suit, or proceeding.
XIV. General Terms
XV. Arbitration, Class Waiver, and Waiver of Jury Trial
You also acknowledge and understand that, with respect to any dispute with the Released Parties arising out of or relating to your use of the higi Service or these Terms:
- YOU ARE GIVING UP YOUR RIGHT TO HAVE A TRIAL BY JURY;
- YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE; AND
- YOU MUST FILE ANY CLAIM WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE OR IT IS FOREVER BARRED.
higi SH LLC
150 N. Wacker Drive Suite 1120
Chicago, IL 60606